Tim took me through an inspection of my car and explained what needed to be done. More than that, he explained how a lot of things work and why fixing one thing now will help prevent bigger, more costly repairs later. I went to Tim as a "2nd opinion" on a recommended repair from the dealership that would have set me back a pretty penny but Tim's inspection put that way down the list of needed repairs. Very happy about that. The entire shop is well run and the staff are courteous. Great place to take your car.